Frequently Asked Questions

We have put together some videos and FAQs to assist you with getting started and troubleshooting common issues. You can also turn page specific help on helpIcon to learn more.

Getting StartedGetting Started? Hide/Show
DDE requires pop-ups to be enabled from Watch the following video to see how to setup DDE.

FeaturesFeatures Hide/Show

TroubleshootingTroubleshooting Hide/Show

Why is DDE not responding to input?
Why am I getting the "Already logged on" message?
Why am I getting the "Session Expired" message?